Site Terms

This app supports Smile BOXX / Clearly Straight event intake and related staff workflows. It may be used to collect customer and patient details, consent responses, dental and medical history answers, clinical photos, scan files, payment status references, and operational notes needed to review and process a clear-aligner case.

The app is intended for event and administrative use. It does not create an emergency, urgent-care, or general dental-care service.

Event staff may assist customers with intake, photo capture, scan upload, checkout handoff, and case review. Staff assistance does not replace the customer's responsibility to review information carefully and provide complete, accurate, and current responses.

Customers are responsible for making sure the information submitted through the app is accurate and belongs to the correct patient. Dental and medical history answers, consent responses, contact details, and guardian information should be updated or corrected before the case is reviewed whenever possible.

If a customer submits information for a minor or dependent, the customer represents that they are the parent, legal guardian, or other person authorized to provide information and consent for that patient. Staff may ask for clarification if guardian details are incomplete or inconsistent.

This app must not be used for dental or medical emergencies. If a patient has severe pain, swelling, trauma, bleeding, trouble breathing, or another urgent concern, they should seek immediate help from a licensed professional or emergency service.

Submitting intake information, photos, scans, payment, or consent does not guarantee that the patient is eligible for clear-aligner treatment, that a case will be approved, that treatment will begin by a specific date, or that any particular clinical or cosmetic result will occur. Treatment decisions depend on appropriate professional, partner, and manufacturer review.

Payments are handled through a hosted Shopify checkout or related checkout provider flow. This app should not collect full credit card numbers or full card security codes. Shopify or the checkout provider may apply their own terms, privacy notices, refund rules, and payment processing requirements.

Customers should keep their contact information current, follow staff instructions for photos and scans, promptly respond to follow-up requests, and consult licensed dental or medical professionals about clinical questions. Customers should not submit someone else's information unless they are authorized to do so.

Users may not misuse the app, interfere with its security, upload malicious files, attempt unauthorized access, submit false information, or use the app in a way that disrupts the event workflow or violates applicable law.

The app interface, workflow, text, configuration, and related materials are provided for the Smile BOXX / Clearly Straight event workflow. The app also relies on third-party services such as hosting, database, private object storage, Shopify checkout, and payment infrastructure. Those services may process information only as needed to support the workflow.

The app is provided as an operational intake and case-management tool. To the fullest extent allowed by applicable law, the app is provided without guarantees that it will be uninterrupted, error-free, or suitable for every situation. Nothing in these terms limits rights or responsibilities that cannot be limited under applicable law.

These terms may be updated as the event workflow, legal requirements, or operational practices change. Continued use of the app after an update means the updated terms apply to future use.